
STUDIO POLICIES

Attendance
-
Your Absence - There is no refund if the lesson is canceled without notice (no show), or less than 24 hours’ notice.
-
My Absence - At times I may have to cancel a lesson. I will do my best to make this cancelation prior to 24 hours in advance of the scheduled lesson time.
-
Illness or Emergencies - It happens and I'm happy to reschedule, though please let me know at your earliest convenience.
-
Rescheduling lessons: If you need to change a lesson time for a particular week, please let me know in advance.
Recording a lesson
-
Students & Parents may record their lessons in order to make practice easier and smoother at home.
-
All ZOOM lessons may be recorded.
Terminating lessons
-
Students who wish to terminate lessons must give at least 2 weeks notice.
Punctuality
-
I would appreciate students arriving about 5 minutes before their lesson time in order to unpack and be ready to go.
Practice
-
"STRIVE for FIVE" days a week of practice or more!
-
Home practice should be equivalent to the lesson length, if not more!
Recitals
-
Performing experience is crucial to a child's (or adult's) progress and creates goals to work towards! Recital performances occur twice a year and are highly encouraged.
Payment
-
Payments are billed monthly and are due prior to the first lesson of each month.
Masks
-
Masks are currently required for in-person lessons.
Liability
-
Families will not hold Stephanie Chen liable for injury or damage to while at her house.